1. Information We Collect
We may collect limited personal information when you use our website or communicate with us directly. This includes your name, email address, phone number (if provided), and any message content you submit via our contact form. This information is collected solely for communication and coordination purposes related to event planning or service requests.
2. How We Use Your Information
Information shared with us is used to understand your inquiry, respond to your message, and provide relevant logistical details about our services. We do not process your data for profiling, behavioral targeting, or automated decision-making. Your data is used solely to maintain clear communication between you and the Shilltow team.
3. Storage and Security
All collected data is stored using basic digital safeguards designed to prevent unauthorized access or loss. We do not maintain sensitive or financial information, and access to our records is limited to operational personnel within Shilltow. We take reasonable steps to maintain data accuracy and reduce storage duration to only what is necessary.
4. Sharing of Information
Shilltow does not sell, rent, or distribute your personal information to any third party. We only share data with service providers or logistical partners when required for event coordination — and only with your knowledge. We ensure that all such partners maintain appropriate confidentiality and data-handling standards.
5. Data Retention
We retain your information only for as long as it is needed to fulfill the purpose of your inquiry or collaboration. Once communication has concluded and no further coordination is required, data is removed or archived securely in a non-identifiable format.
6. Your Choices
You may request a summary of what information we currently hold about you or ask for its removal. While we maintain only minimal and temporary data, we respect the choice to adjust, update, or remove contact records on request. Simply email us, and we will acknowledge and fulfill your request in a timely manner.
7. Updates to This Policy
This Privacy Policy may be updated to reflect internal process changes or external requirements. When adjustments are made, the updated version will be available on this page with the effective date noted at the top. We recommend reviewing this page periodically for awareness.